How do I find my transit/routing number?
How do I update my information?
How do I report suspicious email or fraud?
What do I do if I lost my CSB credit card?
What do I do if I lost my CSB ATM/debit card?
What if I have questions about online banking?
How do I find my transit/routing #?
The routing number for Citizens Security is 103112112. This number can be found at the bottom of your checks. It is the 9-digit number in the bottom left hand corner before your account number.
How do I update my information?
Please come in and see one of our personal bankers to ensure that all your information is updated correctly.
How do I report suspicious email or fraud?
Please do not open anything you believe might be suspicious or fraudulent. Delete these emails immediately. You may email us through our Contact Us page, call us, or visit us at any of our branches.
What do I do if I lost my CSB credit card?
If your credit card is lost or stolen, please report this immediately. Make sure you determine the last known time you used your card so you may see if there is any fraud on it.
For personal credit cards, please call 1.800.383.0131
For business credit cards, please call 1.800.423.7503
What do I do if I lost my CSB ATM/debit card?
If your ATM/debit card is lost or stolen, please report this immediately. Make sure you determine the last known time you used your card so you may determine if there is any fraud on it. Please call us at any of our locations during regular business hours or 1.800.791.2525 after banking hours.
What if I have questions about online banking?
You may click here for frequently asked online banking questions, call our Customer Service Department at 1.888.272.8866, or come in to see us at any of our locations to get signed up!
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